Welfare Fraud Detection and Prevention Techniques (e-learning)

This self-paced learning presents techniques that can help workers prevent fraud by educating clients, conducting thorough interviews, completing legal forms and following standard procedures.

After completing this training, participants will be able to:

• Define fraud and terms commonly used in fraud determinations
• Understand the worker’s role in fraud prevention and detection
• Develop consistent and timely case documentation skills
• Examine interviewing techniques for thorough eligibility determinations
• Identify inconsistencies and other fraud indicators