This 6-hour course is designed for mid-level leaders who aim to improve operational efficiency and enhance the quality of services in their organization. Lean Six Sigma principles will be introduced, along with models and methodologies for process improvement. Participants will engage in a combination of lectures, group discussions, hands-on exercises and personal journaling to gain a comprehensive understanding of Lean Six Sigma and its practical application in the workplace.
By the end of the training, participants will:
- Understand the fundamental concepts of Lean Six Sigma and its relevance to their current organization
- Learn how to collaborate more effectively with cross-functional teams to drive process improvement efforts
- Articulate the importance of supporting a culture of continuous improvement within their organization
Course Code
509663