The Helping Professional’s success in creating a Welfare to Work (WTW) plan depends on a thorough understanding of the customer’s strengths, barriers, interests and needs as a family and then aligning the assigned activities appropriately. This workshop will uncover ways to work with individual customers on developing attainable personalized WTW plans and how to market activities in a way that aligns with their ultimate goal through quantitative and qualitative assessment strategies. Participants will learn ways to engage customers through a wide variety of activities that will assist customers in the transition from welfare to work and maximize their potential for success. This segment introduces and refreshes the knowledge, skills and attitudes needed to implement strengths-based case management, facilitating customer’s recognition and use of individual and family assets (or strengths).
Topics include:
- Understanding the 24 Month Time Clock vs Federal Regulations in order to maximize the customer’s time.
- Exploring options for WTW activities beyond the standard county Memorandum of Understanding (MOU) contracts.
- Marketing Job Readiness to the resistant customer.
- Developing realistic goals and objectives with customers.
- Aligning the appropriate and most effective activities to reach goals.